About My Account
Update My Account
Log into your account and use the links under settings to update your information and preferences.
Log into your account to view your entire order history. Click on any order in the list to see order details.
Track any order using the order number found on your confirmation email, or log into your account to find it under order history and status. If your recent order is not in the list, or if no information appears, please wait 24 hours and try again.
Adding Gift Cards to My Account
Keep all of your Sierra gift card balances and TJX Rewards® certificates in one place. Simply submit the number from your gift card, email, or certificate in the box and add it to your account for immediate or later use.
There’s no limit to the amount of gift cards or available credit you can store on your account.
Your gift card amount or its value has no expiration date and incurs no dormancy fees. Please note, other forms of merchandise credit (certificates/promotional cards) may have expiration dates.
The card is redeemable for merchandise only Sierra and cannot be redeemed for cash except where required by applicable law.
Yes. You may add the balance of your rewards certificate to your account at any time.
Log into your account and select manage subscriptions under settings to change the frequency, add, opt-out of, or adjust any email subscriptions.
Contact customer service.