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4.1 out of 5 stars.
Read All Swiss Gear Reviews
Average Swiss Gear Review (based on 55 reviews)
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3.0 out of 5 stars. Not a 21 inch Carry-OnReviewed by The Judge from Illinois on Friday, April 19, 2024I thought Sierra would correct this advertising. I bought this bag, and it is NOT 21 inches. It is a 19 inch carry-on. The tags and the box from Swissgear all say 19 inches. I never have seen a 19 inch navy blue advertised, and Sierra NEVER said they would send to me a correct one. So, beware! It took a lot of time and trouble to return it, and then to wait for a refund credit to my HIGH interest TJX credit card, before a payment was due. Not happy, but I do not think the company cares.
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1.0 out of 5 stars. Received TODAY Already Broken!Reviewed by JessiMac from WV on Thursday, March 28, 2024AWFUL QUALITY. Wish I could attach a photo!! Just ordered the entire luggage set in the Swissgear Pink/Grey a couple days ago, paid for the most expensive expedited shipping b/c I'm going out of town tomorrow night, and I was so excited that it arrived today! I purchased all three sizes, opened all the boxes and even though the luggage "looks beautiful" -- the 19" carry-on already had a broken/cracked top right corner!! Yes it's lightweight, b/c it's made out of nothing! It is so flimsy and unsturdy! You can tell just by pushing on the front a little, these things are going to last no time at all. I am leaving tomorrow! I did my part and paid for it to get here in time -- so now what do I do??? I'm out $300 bucks, finishing up laundry and "packing," and have nothing to pack my things in! I can use the other two but there's no doubt that one trip through luggage checks and conveyor belts and being thrown on and off of an airplane - is going to leave these things destroyed!
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3.0 out of 5 stars. Bad handle buttonReviewed by Josh W. from Delaware, OH on Saturday, November 11, 2023I love the look and overall quality of this bag. However, the button that allows the main handle to raise and lower does not function properly. When the handle is extended, you cannot push it back in without unzipping the inner lining and pushing the rod button in by hand inside. A sing I can’t flaw that is resulting in me returning the bag - very disappointing.
Swiss Gear Outlet: Due to limited quantities, not all products are available in our Retail Stores.
Swiss Gear Overstocks: inventory too high, had to be drastically reduced -- always first quality. Find out more about overstock items.
Swiss Gear Closeouts: may be last year's model or color -- always first quality. Find out more about closeouts.
Swiss Gear 2nds:
Cosmetic Blems or Irregulars. Minor cosmetic blemishes or slight irregularities
which do not affect the fit, performance, or longevity of the item. Label is
usually clipped or marked by the manufacturer. A small flaw means big savings.
Find out more about 2nds.